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Twahira App

All the UI elements used for Twahira showing button stylings, form fields, toggle buttons, progress bars, filtering UI, and loading images.
Client
Uganda Muslim Association ®
Category
Product design
DURATION
4 months
YEAR
2024

The challenge

Twahira is a religous based non-profit that needed an app design to help their users intuitively navigate and manage religious studies effectively.

The goal

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User Research

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the process

It all started with a challenge: how do we create a seamless and engaging learning experience for Muslim students while making course and administration management easier for instructors and staff? The existing platform, while functional, was full of friction points that made learning and teaching cumbersome.

I dove into the process by asking key questions:

  • Why are students struggling to track their progress?
  • What makes payment processing unclear?
  • How can instructors better manage students without additional workload?

I knew that understanding real user frustrations would be the key to unlocking a truly impactful solution.

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Conclusion

By putting users at the center of the design process, this project transformed a frustrating experience into a seamless and engaging learning platform. We learnt a few things on the way including: Conducting more interviews and usability tests revealed pain points that were not initially obvious. For example, many students struggled with payment tracking, something that wasn’t flagged as a major issue in early assumptions. The original app had a complex navigation system that made accessing course materials difficult. By simplifying the interface and improving categorization, users could find their lessons faster, reducing frustration. Introducing progress tracking, personalized learning paths, and reminders made students feel more in control of their learning, increasing engagement and completion rates.Many issues stemmed from a lack of notifications—students missed deadlines, and staff struggled to communicate. Implementing real-time alerts and an in-app messaging system improved coordination across all user groups.

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CREDITS

UX / UI DESIGN

Rajab Ssemakula

ACCOUNT MANAGEMENT

Nasasira John

Amoko Ivan

ILLUSTRATION

Rajab Ssemakula

Drink KY app screens in a grid layout showing the locations page map and filtering capabilities, the loading screen, the rewards dashboard, and the profile page.
DRAG